Crafting my Victorious Entrance
This week, I’m back at Terranea to deliver another week of my firm’s Discover program. I was really nervous for this session – much more than my first one as orchestrator, a few weeks ago. A few days after my last session, I got videos of my performance – and I was really unhappy with how I did. I was looking down at my notes a lot, and in the post-session feedback, some of the senior associates commented that it made me seem scripted rather than authentic. Although I still got great “scores” (my NPS was 78; that is, 82% said …